Mary Kivi

Mary McNamara Orthodontics in Ann Arbor, MI

Appointment and Insurance Coordinator

Mary worked as an Orthodontic Chairside Assistant for six years before joining our front desk staff as the Appointment Coordinator in 2000. “The people are the best part of my job”, she says. She loves greeting our patient family as if they were her own, as well as being a part of a caring professional team. In addition Mary is also the Insurance Coordinator, experienced at maneuvering through automated telephone menus and multitasking during long waits on hold.

Mary knows what the patients are experiencing, as she is a former patient herself (and still wears her retainers at night!) She enjoys developing relationships with our patients and their families while they are on their journey toward straighter teeth, and looks forward to all of their warm smiles along the way.